f99 apk Privacy Policy β
How We Protect
Your Personal Data
At f99 apk, your privacy is not an afterthought β it is built into every layer of how we operate. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is stored and secured, and what rights you have over your information as a player on our platform.
All data transmitted between your device and the f99 apk platform is protected with 256-bit SSL/TLS encryption. Your personal details, payment information, and account credentials are never transmitted in plain text.
f99 apk does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your information is used solely to operate the platform, process transactions, and comply with legal obligations.
We are straightforward about what data we collect and why. Every category of data described in this policy has a clear, stated purpose. We do not collect data speculatively or retain it beyond the period required.
As a responsible gaming platform serving Bangladesh, f99 apk adheres to Know Your Customer and Anti-Money Laundering best practices. Identity verification data is handled with the highest security standards and strict access controls.
You retain control over your marketing preferences and cookie consent settings at all times. These can be updated through your account settings panel or by contacting our support team directly at [email protected].
Players have the right to access, correct, or request deletion of their personal data, subject to f99 apk's legal retention obligations. All such requests are handled promptly and confirmed in writing via email.
Introduction & Scope
This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, and shared by f99 apk in connection with the operation of the online casino and sports betting platform accessible at f99-apk.vip ("Platform"). This Policy is effective as of January 2026 and supersedes all prior privacy notices issued by f99 apk.
This Policy applies to all visitors to the f99 apk website and to all registered players who hold an active or dormant account on the Platform. It governs personal data collected through any access method, including desktop web browsers, mobile browsers, and any browser-based application interface associated with f99-apk.vip.
By registering an account on the f99 apk platform, completing the Know Your Customer (KYC) verification process, making a deposit, or otherwise actively using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.
If you do not agree with any aspect of this Policy, you should not create an account or use the Platform. If you are an existing account holder and you withdraw your consent to data processing that is necessary for the operation of your account, f99 apk may be required to close your account as the processing cannot be carried out on any alternative legal basis.
Data We Collect
f99 apk collects personal data through a number of channels: directly from you when you register an account or complete KYC verification; automatically when you use the Platform; and, in limited circumstances, from trusted third-party sources as part of our fraud prevention and identity verification processes. The categories of data we collect are described below.
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID number, passport number, photograph (from ID document) | Account registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, district, division), postal code | Account registration & KYC verification |
| Financial Data | Mobile financial service account identifiers (bKash, Nagad, Rocket number), bank account name/number for bank transfer players, transaction history, deposit and withdrawal amounts (in BDT) | Deposit, withdrawal, and cashier activity |
| Gaming Activity Data | Games accessed, bets placed, game outcomes, session duration, bonus claims, wagering history, VIP tier status | Active platform use |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6) | Automatic collection on each session |
| Usage Data | Pages visited, links clicked, session timestamps, navigation patterns, search queries within the platform | Automatic collection via analytics |
| Communications Data | Support ticket content, live chat transcripts, email correspondence, any data you voluntarily provide when contacting f99 apk | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for email promotions, SMS notifications, and in-platform promotional messaging | Registration and account settings updates |
2.1 Sensitive Data. f99 apk does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (beyond photograph verification for KYC), genetic data, health data, or data concerning sexual orientation. If any such data is incidentally included in documents submitted for KYC verification, it is not extracted, stored separately, or processed for any purpose other than identity confirmation.
2.2 Data You Provide Voluntarily. Certain data is provided entirely at your discretion β for example, the content of a support message, feedback submitted to our team, or details shared with your personal VIP account manager. You are not required to provide more information than is necessary for the stated purpose of each interaction.
How We Use Your Data
f99 apk processes your personal data on one or more of the following legal bases: performance of a contract (operating your account and delivering the Platform's services); compliance with a legal obligation (KYC, AML, and fraud prevention requirements); legitimate interests (platform security, fraud detection, responsible gaming monitoring); and, where applicable, your explicit consent (marketing communications).
3.1 Account Operation. Your identity and contact data are used to create and maintain your player account, authenticate your identity at login, deliver account-related notifications, and restore access in the event of a forgotten password or security incident.
3.2 Payment Processing. Your financial data is used exclusively to process deposit and withdrawal transactions, verify that payment accounts belong to you, and investigate any payment discrepancies. f99 apk does not store full card numbers. Payment card data is processed via PCI-DSS compliant third-party processors and is not retained on f99 apk's own servers.
3.3 Legal & Regulatory Compliance. We are required by law and by responsible gambling best practices to verify player ages, prevent underage gambling, monitor for signs of problem gambling, perform AML screening, and maintain transaction records for a defined retention period. Your identity and financial data are processed for these purposes on the basis of legal obligation.
3.4 Platform Security & Fraud Prevention. Technical data including IP addresses, device fingerprints, and session metadata are analysed by our automated fraud detection systems and security team to identify suspicious activity, prevent multiple account creation, detect VPN or proxy usage that may indicate policy violations, and protect the integrity of the Platform for all players.
3.5 Personalisation & Responsible Gaming. Gaming activity data is used to deliver personalised game recommendations, calculate your progress within the f99 apk Black Diamond VIP program, and β critically β to identify behavioural patterns that may indicate problem gambling. Where our responsible gaming systems flag a concern, your assigned account manager or support team member may proactively contact you. This processing is conducted on the basis of our legitimate interest in player welfare.
3.6 Marketing Communications. With your consent, f99 apk may send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal promotions (Eid, Pohela Boishakh, BPL season, IPL), new game launches, and VIP program updates. You may withdraw this consent at any time by updating your preferences in the account settings panel or by contacting support at [email protected].
3.7 Analytics & Platform Improvement. Aggregated and anonymised usage data is used to understand how players navigate the Platform, which features are most valued, and where improvements can be made. This analytics processing does not involve identifying individual players and is conducted on the basis of our legitimate interest in improving the Platform.
Data Sharing & Third Parties
f99 apk does not sell, rent, or share your personal data with third parties for their own independent marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
4.1 Payment Processors. To process deposits and withdrawals, f99 apk shares the minimum necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, and card payment processors. These providers operate under their own privacy policies and are subject to applicable financial regulation. f99 apk conducts due diligence on all payment partners to confirm they maintain adequate data protection standards.
4.2 Identity Verification Partners. As part of the KYC verification process, identity documents and associated data may be transmitted to trusted third-party identity verification service providers. These providers are contractually prohibited from using your data for any purpose other than the identity check requested by f99 apk.
4.3 Game Software Providers. When you launch a game on the f99 apk platform, your account identifier and session token are shared with the relevant game provider (such as Pragmatic Play, Evolution Gaming, Spribe, Microgaming, or Ezugi) to initiate the game session. These providers may collect limited technical data during gameplay in accordance with their own privacy policies.
4.4 Fraud Prevention & Security Services. f99 apk may share technical data such as IP addresses and device identifiers with third-party fraud prevention and cybersecurity services to detect and prevent fraudulent activity, multiple account creation, and other prohibited conduct.
4.5 Legal & Regulatory Disclosure. f99 apk may disclose personal data to law enforcement authorities, courts, regulatory bodies, or other public authorities where we are required to do so by applicable law, by a court order, or where we have a good-faith belief that disclosure is necessary to prevent or investigate a criminal offence, fraud, or a threat to the safety of any individual.
Cookies & Tracking Technologies
The f99 apk platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. A cookie is a small text file placed on your device by a web server. Cookies cannot execute programmes or deliver viruses; they are used solely to store small pieces of session or preference data.
5.1 Strictly Necessary Cookies. These cookies are essential for the Platform to function. They maintain your logged-in session, preserve your security token between page loads, and enable core features such as the cashier and account settings panel. These cookies cannot be disabled without disrupting your ability to use the Platform.
5.2 Functional Cookies. Functional cookies store your stated preferences β such as your preferred game category, display settings, and language β so that these are remembered between sessions. These cookies do not track activity across other websites.
5.3 Analytics Cookies. With your consent, f99 apk uses analytics cookies to collect aggregated, anonymised data about how players interact with the Platform. This data helps us understand which pages are most visited, how long players spend on different sections, and where navigation improvements might be beneficial. Individual players are not identified through analytics cookies.
5.4 Fraud Prevention & Security Cookies. Certain cookies are used by our security systems to fingerprint devices, detect anomalous session behaviour, and prevent account takeover attacks. These are classified as strictly necessary and cannot be disabled without compromising account security.
5.5 Managing Your Cookie Preferences. You may manage your cookie preferences for non-essential cookies through your browser settings at any time. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform. Your marketing email preferences can be updated separately through the account settings panel.
Data Retention & Storage
f99 apk retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable law or regulatory obligation. The retention periods below represent our standard schedules, subject to variation where a specific legal obligation requires longer retention.
| Data Category | Standard Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | Duration of account plus 5 years after closure | AML compliance and legal obligation |
| Financial Transaction Records | Duration of account plus 5 years after closure | Financial regulation and audit requirements |
| Gaming Activity Logs | Duration of account plus 2 years after closure | Dispute resolution and responsible gaming monitoring |
| Technical & Usage Data | 13 months from date of collection | Fraud detection and platform analytics |
| Support & Communications Data | 3 years from date of last communication | Customer service quality and dispute evidence |
| Marketing Preference Records | Duration of account plus 1 year after closure | Evidence of consent or withdrawal of consent |
6.1 Data Storage Location. All personal data collected by f99 apk is stored on secure servers with access controls, encryption at rest, and regular security auditing. Where data is processed by third-party service providers, those providers are contractually required to maintain equivalent storage security standards.
6.2 Data Deletion Requests. Where you exercise your right to erasure (see Section 7), f99 apk will delete or anonymise your personal data within 30 days of receiving and verifying your request, except where retention is required by a legal obligation that overrides the erasure right. In such cases, we will inform you of the specific legal basis preventing full erasure and the expected retention period.
Your Privacy Rights
As a player on the f99 apk platform, you have the following rights with respect to your personal data. These rights may be subject to limitations where they conflict with f99 apk's legal obligations or with the legitimate rights of other individuals.
You have the right to request a copy of all personal data f99 apk holds about you. We will provide this within 30 days of a verified request.
If your personal data is inaccurate or incomplete, you have the right to request that we correct it. Corrections to KYC data may require submission of updated documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your data β for example, while the accuracy of the data is being verified following a rectification request.
Where processing is based on your consent or a contract, you may request your data in a structured, machine-readable format for transfer to another controller.
You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. We will cease marketing communications immediately upon receipt of a valid objection.
7.1 How to Exercise Your Rights. To exercise any of the rights above, please send a written request to [email protected] with the subject line "Privacy Rights Request". Include your registered account email address and a brief description of the right you wish to exercise. We will verify your identity before processing any request to protect against unauthorised data access. All rights requests are acknowledged within 5 business days and resolved within 30 calendar days.
Data Security Measures
f99 apk implements a multi-layered security architecture to protect all personal and financial data held on the Platform. Our security programme is reviewed regularly and updated in response to evolving threats.
8.1 Encryption in Transit. All data transmitted between your device and the f99 apk platform is protected using Transport Layer Security (TLS) 1.2 or higher with 256-bit encryption. The Platform enforces HTTPS on all pages. Any attempt to access the Platform via unencrypted HTTP is automatically redirected to HTTPS.
8.2 Encryption at Rest. Sensitive data fields including identity documents, payment account identifiers, and password hashes are encrypted at rest in our database systems. Encryption keys are managed through a dedicated key management system with strict access controls and regular rotation.
8.3 Access Controls. Access to production systems containing personal data is restricted to authorised f99 apk personnel on a need-to-know basis. All internal access is logged, monitored, and subject to periodic review. Multi-factor authentication is required for all staff accessing systems that hold player data.
8.4 Intrusion Detection & Monitoring. The f99 apk platform is protected by automated intrusion detection systems that monitor for anomalous network activity, unauthorised access attempts, and data exfiltration patterns on a continuous basis. Security alerts are escalated to our technical team for immediate investigation.
8.5 Security Incident Response. In the event of a data security incident that is likely to result in a risk to your rights, f99 apk will notify affected players without undue delay and will take all available steps to contain and remediate the incident. Where required by applicable law, we will also notify the relevant regulatory authority.
8.6 Your Role in Data Security. The security of your account also depends on the strength and confidentiality of your login credentials. You are responsible for choosing a strong password, not reusing passwords across multiple platforms, not sharing your account credentials, and logging out of your account on shared devices. Contact [email protected] immediately if you suspect unauthorised access to your account.
Minors & Age Restriction
9.1 Age Verification at Registration. All players are required to confirm at registration that they are 18 years of age or older. f99 apk supplements this self-declaration with mandatory KYC verification that includes documentary proof of age (National ID card, passport, or equivalent). Any account where KYC documentation confirms the account holder to be under 18 will be immediately and permanently closed, and all balances will be forfeited.
9.2 Parental Controls. f99 apk strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. Numerous parental control tools are available that allow family members to block access to gambling websites at the device or network level. If you suspect a minor in your household has accessed the f99 apk platform, please contact us immediately at [email protected] and we will investigate and act accordingly.
9.3 Data Collected from Minors. If f99 apk discovers that personal data has been collected from an individual under the age of 18, we will delete that data immediately and without the requirement for a deletion request from the individual or their guardian. If you are a parent or guardian and believe your child's data may have been collected, please contact us at [email protected] with the subject line "Minor Data Concern" and we will prioritise the investigation.
Updates to This Policy
10.1 Right to Update. f99 apk reserves the right to update or amend this Privacy Policy at any time. Updates may be required to reflect changes in our data processing activities, changes in applicable law or regulatory guidance, the introduction of new Platform features, or improvements to our responsible gaming and security programmes.
10.2 Notification of Material Changes. Where a material change is made to this Policy β particularly a change that affects the legal basis for processing, the categories of data collected, or the rights available to players β f99 apk will notify registered players by email to their registered address prior to the change taking effect. The updated policy will also be published on this page with a revised effective date.
10.3 Continued Use Constitutes Acceptance. Your continued use of the f99 apk platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a change to this Policy, you may request account closure as described in the Terms & Conditions before the effective date of the change.
10.4 Version History. The current version of this Privacy Policy is identified by the effective date shown in the page hero section above. f99 apk maintains records of all prior versions of this Policy and these are available upon written request to [email protected].
10.5 Contact Us. If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how f99 apk handles your personal data, please contact our privacy team at: [email protected]. We aim to respond to all privacy enquiries within 5 business days.
Ready to Explore the f99 apk Platform?
Now that you understand how f99 apk protects your personal data, explore our full range of casino games, sports betting markets, and exclusive Black Diamond VIP rewards. Your security and privacy are guaranteed every step of the way.